DP
Dylan P
1 reviews | Active since Aug 2011
04 May 2015, 13:07
Refusal to hand back tasks
On more than one occasion there is marks that are EXTREMELY incorrect, when asked where we went wrong, they cannot tell us. when we ask for the marked tasks back, or even a scanned copy of it. we get told that we may not have them. When we took copy's of the tasks to QUALIFIED teachers. some marks differed by 70%!!!<br> <br> we demand to know where they got those marks. we demand to get those tasks back!!!!!
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Impaq Education's replyOfficial
04 May 2015, 15:44Hello dylan.petzer,
Thank you for bringing this matter to our attention.
We want to assure you that we at Impak will treat your claims with the necessary concern, and will investigate your query.
The matter has been escalated, and one of our agents will contact you to assist with your situation.
Impak is dedicated to building long term beneficial and positive relationships with its clients.
Our sincere apologies for any inconvenience caused.
Kind regards
Impak
Thank you for bringing this matter to our attention.
We want to assure you that we at Impak will treat your claims with the necessary concern, and will investigate your query.
The matter has been escalated, and one of our agents will contact you to assist with your situation.
Impak is dedicated to building long term beneficial and positive relationships with its clients.
Our sincere apologies for any inconvenience caused.
Kind regards
Impak
Impaq Education's reply04 May 2015, 15:44
Official
Hello dylan.petzer,
Thank you for bringing this matter to our attention.
We want to assure you that we at Impak will treat your claims with the necessary concern, and will investigate your query.
The matter has been escalated, and one of our agents will contact you to assist with your situation.
Impak is dedicated to building long term beneficial and positive relationships with its clients.
Our sincere apologies for any inconvenience caused.
Kind regards
Impak
Thank you for bringing this matter to our attention.
We want to assure you that we at Impak will treat your claims with the necessary concern, and will investigate your query.
The matter has been escalated, and one of our agents will contact you to assist with your situation.
Impak is dedicated to building long term beneficial and positive relationships with its clients.
Our sincere apologies for any inconvenience caused.
Kind regards
Impak