Poor customer service

I have difficulty getting feedback regarding questiins I have for the impaq homeschooling vs the online school.

I am emailing a lady Raylene Mokoena ( email *** ). I have asked very spesific questions. The response on my questions was not speedy. And when response was recieved it was just content copied and pasted of simalar things I have already read on the website.

My questions still remain un answered as the response is not related to any of my questions. I am very dissapointed in this service as a pitential customer and fear the service that will be provided once I have commited to registering my child.

Please work on your customer service and dealing with consered prospective parents.

I have rep**** to this lady and stated that the feedback given was not relevant to my questions and these questions remain unanswered. It has been almost two days since I have responded and yet still no feedback recieved.