No bright stars

Customer service is non-existent. Registered my son and paid in full 2 weeks ago since then we have still not received any communication on when the books will be delivered. When you send them a mail requesting estimate delivery time they copy and paste a generic reply that you will receive a call once the parcel has been dispatched. Their Facebook and email support is clearly slacking due to incompetence. You would think that during this time customer service would be more important the product but clearly not the case here. My disappointment in this company is an understatement.