IMPAQ REFUSES TO PAY BACK MONEY IF THEY DON'T HAVE SPACE FOR YOUR CHILD

POOR SERVICE – ILLITERATE STAFF - DISHONEST Our son and our daughter were with impact last year. We requested a quote for 2025 from Impaq and we paid the quoted amount to Impaq. We received login details, but it did not work, we tried to inquire, but to no avail. Eventually a gentleman informed us that there is no more space left for my son, we begged him for assistance – he checked and saw that the subject English was the only problem, he suggested my son take it as a home school subject and not an online subject. We were happy with it. He had to get permission from someone to get this in place, but it was denied by his senior at Impaq. My wife then requested a refund to get my son into another school, he then promised another solution, but since we were ignored. My wife (a practicing attorney with 25 years’ experience) eventually got hold of Mohau Ntsoane and demanded our payment back. (We have a recorded telecon between my wife and Ntsoane where my wife caught this woman in the most shocking lies). The worst was that she claims to have a degree in law, but she does not even understand the most basic first year principles of contract law. She now expects us to sign and accept Impaq’s cancellation terms, conditions and policy. This woman does not understand that Impaq cancelled the tacit agreement, since Impaq was not able to perform on its part to allow our son into Impaq. I demand payment in full by 12:00 tomorrow, 10 February 2025. If you are prepared to waste your time in court, we will gladly accommodate you!