HW
Hayley W
1 reviews | Active since Sept 2017
31 Jan 2019, 10:01
How long do I have to wait for a cancellation?
App**** for cancellation. Got reference numbers but have not yet received any other communication. Today is the last day to cancel with 40% and I refuse to pay more because you are slower than a snail.
I submitted the cancellation forms on 28 Jan 2019 at 8:33am. How long does it take to sort out a cancellation. I would like to get on with my life with no Impaq involved. You are way to expensive and for the money people pay your service is pathetic.
Contact me urgently so we can end our contract with you.
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Replies (2)HW
Hayley W's updateReviewer Update
31 Jan 2019, 10:15And so I have now been holding for the call centre for 30 mins and no answer.
How are our calls important to you. I have no idea how you are still in business. There are many other options and they are more efficient and a lot cheaper.
HW
Hayley W's update31 Jan 2019, 10:15
Reviewer Update
And so I have now been holding for the call centre for 30 mins and no answer.
How are our calls important to you. I have no idea how you are still in business. There are many other options and they are more efficient and a lot cheaper.
Impaq Education's replyOfficial
04 Feb 2019, 14:28 Hi Hayley, We apologise for the inconvenience. We are receiving abnormally high volumes of enquiries and we will assist you as soon as we can.
Kind regards, Impaq
Kind regards, Impaq
Impaq Education's reply04 Feb 2019, 14:28
Official
Hi Hayley, We apologise for the inconvenience. We are receiving abnormally high volumes of enquiries and we will assist you as soon as we can.
Kind regards, Impaq
Kind regards, Impaq