Early Bird Speacial - Over debiting and charging!!!!

Wonderful you can call finance and now you can’t email them because their email box is full!!!!!!!!

Delivery has failed to these recipients or groups: 'Impaq Financial Support' (***) The recipient's mailbox is full and can't accept messages now. Please try re-sending your message later, or contact the recipient directly. You basically took money that was meant for another bill and I can now confirm that Impaq’s attitude is that you are a number and that it. There little to no support from their finance department. A copy of your statement as per my Impaq portal please see attached I Paid more than what I should have Registration R 5822.52 as I was quoted + on the very same quote you where it says account balance R799.87 which should be installment 9 = R6622.39 that is what I should have paid. Which reflected in your account on the 30th of September 2024. Additionally I now have been debited for the amount of R799.88 which is installment number 10 and because there were no funds in the account it bounced so additionally you will be charging me your ridiculous amount of R140 penalty. So I have been charged R939.88. Which I should have to pay in the first place as my account was paid on the 30th of Sep 2024. I have paid R939.88 more than I should have. I know you will without a doubt take another installment off at the end of October which then would be in breach of our agreement as you have taken more than you should have. How many other people have you done this to this month? I am still waiting on someone to phone me!

They don't care about their customers and seem to think it not to serious to play around with people livelihoods. This Early bird registration seem to be a way fro them just to take money without any accountability.