Disgusting service and Attitude

Disgusting Attitude as unable to get account number to pay fees. My wife passed away at the end of July to Cancer - I now will pay but cannot get get an account number out of them. The most shocking service and attitude you have ever come across but they just suspend my daughter s I get a call from the school which was so embarrassing for my daughter and I. The truth of the mater is that I responded to the e-mails calling for payment asking for an account number but never was supp**** one. Someone rep**** saying they had received my e-mail and was passing on to accounts but no response so all in there was 7 e-mails just to get an account number and had received one as we spea**** Really *********** and with bad attitude that this company runs its business. I will lodge a complain with the CEO Stefan Botha and lets see if we get an y response at all!!