CG
Cheryl G
1 reviews | Active since Mar 2009
27 Jan 2016, 08:50
CAN SOMEONE JUST ANSWER ME PLEASE!!!
I have been sending mail after mail after mail to [Email Removed] <br> My son was given the incorrect book and apparently the incorrect registration forms were logged on the system even though i have mails where i have sent the correct registration forms and received confirmation. My son is now sitting with the incorrect book and cannot do his lessons. <br> [Email Removed] just ignores my mails (funny how this mail is never ignored when it involves me having to pay the registration fee) and it seems that it goes into a black hole with no hope of someone sorting this issue out. <br> <br> CAN SOMEONE PLEASE READ MY MAILS AND GET THIS ISSUE SORTED OUT URGENTLY!!!
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Impaq Education's replyOfficial
27 Jan 2016, 09:27Hello nikita13,
Thank you for your feedback.
We want to assure you that we at Impak take this matter very seriously, and will treat your complaint with the necessary concern.
The matter has been escalated, and one of our agents will contact you to help resolve your situation as soon as possible.
Impak is dedicated to offering clients exceptional service and quality products.
Kind regards
Thank you for your feedback.
We want to assure you that we at Impak take this matter very seriously, and will treat your complaint with the necessary concern.
The matter has been escalated, and one of our agents will contact you to help resolve your situation as soon as possible.
Impak is dedicated to offering clients exceptional service and quality products.
Kind regards
Impaq Education's reply27 Jan 2016, 09:27
Official
Hello nikita13,
Thank you for your feedback.
We want to assure you that we at Impak take this matter very seriously, and will treat your complaint with the necessary concern.
The matter has been escalated, and one of our agents will contact you to help resolve your situation as soon as possible.
Impak is dedicated to offering clients exceptional service and quality products.
Kind regards
Thank you for your feedback.
We want to assure you that we at Impak take this matter very seriously, and will treat your complaint with the necessary concern.
The matter has been escalated, and one of our agents will contact you to help resolve your situation as soon as possible.
Impak is dedicated to offering clients exceptional service and quality products.
Kind regards