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Linda E

1 reviews | Active since Jan 2018

07 Feb 2020, 12:22

Biggest Money making scheme!!! and ******

Placed our daughter in homeschooling in the middle of last year, for the public sector that keeps failing her every term and passes at the end of the year, no surprise this happened at Impaq as well, got a message from our homeschooling principle yes your daughter failed 3 subjects but she will just have to submit some extra work for the extra points they are provisionally passing her to grade 11. on the 4th of February we get a mail nope she has failed, please sign this (cancellation) form so we can start grade 10 again. wow to my surprise you have to pay 75% of the full 14k for the year as a cancellation fee, where impact did jack, not to help not to listen, not to sort!!! the funniest thing is she is re-registered for grade 10. so we did not go anywhere, we did not stop paying, we not take her out of the school, THIS IS A MONEY MAKING SCHEME!!! What they do has to be illigal!!!!!!! and i will be contacting the credit buro as nowhere in their "cancellation" contract does it state what happens when they fail!!! I understand you need to pay for the books, but come on get serious!!! pay for services not rendered, and if you place your kids in homeschooling you are forced to use these ******,

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Replies (1)
Impaq Education
Impaq Education's reply17 Feb 2020, 12:24
Official
Dear Linda We believe that our Assessment Department has been in contact and have been assisting you.  Please be in contact throughout the year. Our academics and assessment team are here for support and advice. We also urge parents to make use of our Guided Learning platform. All of the best for the year ahead. Kind regards
Impaq