1 reviews | Active since Jan 2022
Beyond poor service
Horrible experience I have tried calling them about 12 times- record on my phone. Pre-recorded message in my ear for 20+ minutes with no reply. What do people do not living in Pretoria? i finally drove to their offices. no educator in sight. only 'consultants' pacifying one when they themselves probably know that their product is below par i was promised by the consultant assisting me yesterday that she will call me either yesterday afternoon, or then she asked to call me this morning, and i am still waiting. their online offer is ambiguous and only once registration is paid do you get the full story. my daughter will miss out on the first days of school as a result of their non-service and untruthful or incomplete marketing
We would like to apologize for the inconvenience , kindly refer to ticket #*** for feedback.
Kind regards,
Impaq
We would like to apologize for the inconvenience , kindly refer to ticket #*** for feedback.
Kind regards,
Impaq
why don't you rather take the complaints seriously and address your systems accordingly, so that they can become less. i have gone back over the past months and instead of things improving they seem to get worse.
i did finally have someone communicating to me just after 12 today, but this was after 12 telephone calls, visiting your office, and waiting since 8am this morning for a consultant's promised call. i cannot every time do this, and how would this work out for my child as a learner.
why don't you rather take the complaints seriously and address your systems accordingly, so that they can become less. i have gone back over the past months and instead of things improving they seem to get worse.
i did finally have someone communicating to me just after 12 today, but this was after 12 telephone calls, visiting your office, and waiting since 8am this morning for a consultant's promised call. i cannot every time do this, and how would this work out for my child as a learner.
Once again we would like to apologize for the inconvenience. Please note that feedback was provided on ticket #*** , should you require further assistance please send an email to ***
Kind regards,
Impaq
Once again we would like to apologize for the inconvenience. Please note that feedback was provided on ticket #*** , should you require further assistance please send an email to ***
Kind regards,
Impaq