Best interest of students are not a priority - poor service delivery

Very unresponsive and unhelpful and issues raised with them in February still not resolved. The textbooks that came were late, had missing pages and we are still waiting for some although registration done in January 2021. Call centre agents just send you from pillar to post and no one willing to address the issues customers have. Management is seemingly non-existent as a call centre and e-mail request to speak with a manager remains unanswered. The best interest of students are not a priority for Impaq/Optimi!