Bad service

I enrolled my daughter for gr11 assesment only in September and paid my acc in full, i got my 10%discount for cash. Now months later i get an acc saying i owe impaq almost R7000. My daughter got no report her acc was suspended, she had prize giving and got nothing. I thought impaq was the answer to the public school bullying but now she is being bul**** by impact. My emails are not being answered, dont get called back. The acc department are not doing there jobs right. Directors S. BOTHA P. N DE WAAL, W. PRETORIUS G. H. PIETERSE PLS SORT UR ACC DEP SO MY DAUGHTER CAN GET ARAPPIRT.. MY ACC IS PAID IN FULL. I need to enroll 3 kids for next year and cant because of this. Chatlego helped as much as she can. U gave me no other option! My acc 78538 id nom *** i need u to phone me and sort it out. I send through all my paiments.