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Nedine A
1 reviews | Active since Aug 2021
19 Aug 2021, 13:45
VOLATILE SERVICE FROM IMPACT METERS
1 star is TOO MUCH!!
Not only have we received ZERO SUPPORT in our water bill concerns of R1000 for 2 people who don’t even do washing at home but they have also blocked our electricity meter and threatened us. We have to date not received any feedback on our query email and they keep cutting the call when we do phone for support.
THE ABSOLUTE WORST & DISGUSTING CUSTOMER SERVICE I’ve ever encountered! Pathetic honestly I would NEVER RECOMMEND this meter service to anyone.
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Replies (2)
Impact Meter Services's replyOfficial
19 Aug 2021, 14:19Dear Nedine, Kindly provide me with your acc ref in order for me to investigate the matter? have you sent any emails to our CRM system, if yes, kindly supply me with that reference as well.
Impact Meter Services's reply19 Aug 2021, 14:19
Official
Dear Nedine, Kindly provide me with your acc ref in order for me to investigate the matter? have you sent any emails to our CRM system, if yes, kindly supply me with that reference as well.
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Nedine A's updateReviewer Update
05 Oct 2021, 13:38I find it sad that it takes a hellopeter review to get someone to do something. None the less thank you for your response. We are still experiencing challenges with our account. Asking me for a ref when I clearly stated we received NO SUPPORT?! Where must I magically make one appear? Honestly the service level is just astonishing.
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Nedine A's update05 Oct 2021, 13:38
Reviewer Update
I find it sad that it takes a hellopeter review to get someone to do something. None the less thank you for your response. We are still experiencing challenges with our account. Asking me for a ref when I clearly stated we received NO SUPPORT?! Where must I magically make one appear? Honestly the service level is just astonishing.