UNFAIRLY BLOCKED METER: DAYLIGHT ******S

I'm disgusted by the way Impact meters does business, Yesterday my meter was block when payment was already issued, When I called to undo the error I was rudely told to pay a R220 reconnection fee, I then emailed the proof of payment that showed exactly when payment was made but still Sandra Wolfwinkel told me no I can only be reconnected after paying the ridiculous fee. A couple of months ago I was issued with a water bill of over a R1000 for a usage of 11 units, again I had to call them to resolve the incorrect billing. I've never send my cellphone bill to them for reimbur*****t because it was their mistake. Now the have the audacity of blocking my meter and demanding a payment of R220 to unblock a meter that wasn't supposed to be blocked in the first place. My bank statement shows that the money was paid in before they blocked my meter. Is there someone out there that can stop this abuse of power by this *********** RUDE PEOPLE, we deserve better treatment.