********* conduct

<p>I recently moved into a new apartment and the electricity service provider is impact meters. I changed to a prepaid meter only to find that the service provider for that (Unipin) is really expensive as they charge 10% off every purchase. Impact now says I can't change back for 1 year. I was not made aware of any of these things. I was given a contract after I had made payment and have not been given the cooling off period in terms of the contract. They did not expressly state this as a caveat, which is something significant a consumer should be made aware of. I am fed up and will be taking this matter up with the Consumer Affairs Board. Their practices are *********! </p>