1 reviews | Active since Jan 2019
This is the absolute worst service provider available in South Africa!
This is the absolute worst service provider available in South Africa! Dear landlords or future home owners, DO NOT, I repeat, DO NOT do your electricity supply through Impact Meters. Impact Meters failed to send us invoices since November 2018, so not knowing the state of the account and the monies due, in January 2019, I made a payment almost double our monthly power usage just to be save. Yesterday 23 January 2019, we get notified that our power has been cut. Obviously I call them extremely upset, they inform me that the account has an amount of R563.86 due, thus they cut the power, after having a fall out with the extreme rude staff, I get the invoice emailed to me, eventually. On the Invoice I see that not only for the last 2 months the invoiced amount is almost double but also that the arrears is only 30 days. Furthermore they now charge us a re-connection fee of R510 which in actual fact is almost the same as the amount due, they disconnect and then double your fee to pay before they re-connect. This is absolutely ridiculous.
