The worst electricity service in Africa!

Where to start?! <br> I only started using IMS since about May this year, and so far its just been a headache! <br> Firstly my tariff went from R500 to R1500 in one month?!?! Now, i live in a small apartment, no tv, only 5 lights in the whole flat, no washing machine, nothing. That is how much m folks pay in a 3 bedroom townhouse!!! <br> That was not the end, last month i paid on time as usual, but i got an sms stating my account is in arrears, so i faxed and emailed my proof, once again. But they switched it off!! I phoned and all sorts of excuses where thrown my way, like i have no reference number, which i had, and then they told me i paid into the wrong acoount, ive been paying into the same account since I started. i was told to pay 250 for my electricity to be reconnected, but i was spoken to incredibly rude, the phone was shut in my ear! But i mannaged to speak to a manager whom told me that it was their fault!!!<br> I thought all this s#$t was sorted, but when i paid this month the 250 was still added to my account!?<br> After one huge fight i managed to get it credited. <br> I find this service pathetic and dispapointing, for the price i pay i expect the service to be alot better!<br>