The most horrible service!!!!

Impact meters has such horrible service! Nthabiseng Masilompana does not even care to respond timeously to emails and never takes calls! I moved into a new place and I am without electricity! I am so frustrated! The call centre agents never know anything and are just useless really. I have sent numerous emails and it's just back and forth of them wanting this or the other! Absolute horrible service! I wish I did not have to deal with them.