Taking advantage and **********ly retaining client deposits

Not only did I have to withstand their horrible client service but they decided to retain my deposit.

I had an account with impact however when I closed the account they did not officer a statement but they took my entire deposit. For three months no statement to counter act for the amount they took.

I have been requesting the bill statement for months. Suddenly after three months they issued a statement which coincidentally is equivalent to the deposit I had paid.

It has never happened that a company can claim money before issuing a statement. Every month they used to issue a statement for the bill how this time because they don’t want to pay back my deposit they first took my money and the bill followed three months later.

I want to report them for ***** and they must be charged for de*****ing clients of their deposit money. I also want a board to report them to ensure that don’t do this to anyone anymore.