*****sters and *******

Kindly assist I have been ****med by this organisation for 2 months now , I stay in sable mansions Mooi Kloof and I stay alone at a 2-bedroom unit . End of 2021vi moved from prepaid to conventional and my electricity bill was always around +-1000 in Winter +-1400 except in the month of June 2023 where it started to move to R2200 , in August They charged me R4045 , They charged me twice for electricity reading the first one was 15 490 and second 16079 for one month starting from 14/06/2023 -17/07/2023 , Mind you I was not at the house most of the time , I was out of town due to work .

This month of August after i have moved to Prepaid and they made me pay a deposit of R600 to change to prepaid which i did not understand cause conventional deposit was 2000 plus previous prepaid deposit was 700 so in total i have paid +-3300 .

To my Suprise they sent me a billing after i moved to prepaid where they are charging me now R7389.79 (2136.36 = Electricity) ;(4611 = Increase in deposit) ;(246 = Water) and difference is VAT .

How do you charge someone deposit 4611 who has moved to prepaid?