Shocking customer service and arrogance from Impact Metres (Pretoria)

Dealing with Impact Metres has been an extremely frustrating experience. Their customer service is shockingly poor, and they seem to lack any sense of professionalism or empathy. They block accounts without valid reasons, then charge outrageously high fees to unblock them. When questioned about the excessive monthly bills, their responses are dismissive, sometimes even offensive, and they refuse to provide meter readings when requested. Instead, they demand an exorbitant fee just for access to information that should be readily available. This company operates with little regard for transparency or fairness, leaving customers feeling exploited and unheard, especially a lady by the name of Sandra . Avoid them at all costs!