RUDE and ****Y attitude!!!! Incorrect information!

Please note that this complaint is NOT with regards to the Centurion branch - there they are helpful and friendly, always!<br> <br> To the 'Manager' of Impact Meter Services at Head Office who tried his utmost to tell me I need to wait for them and everything is on the discontinuation papers, etc and I am the fool querying their communication to the clients as one tells a story, then another person answers the phone and tells you another and then like this morning the lady answering the phone, REFUSING to assist me and putting the phone down in my ear - she didn't want to check what is happening on the account. Tuesday when I called and asked to speak to Sandra (reference and number that Impact Meters Centurion) gave me a man answered the phone as she was out on lunch and told me the refund will be made Thursday (yesterday). Now different story! 4 - 6 weeks? And according to Centurion the account has been finalized. <br> <br> Get your story straight to the 'Manager' at Head Office! I am not stupid - our telephone calls are recorded! I will gladly supply the recordings of all the conversations with your office! You are rude!!!!! I will take this matter further!!!!