RIDICULOUS FEES BY IMPACT

I was renting a unit at Birchfield Complex, I moved out 31.10.2023. Surprisingly a bill came for November and it was +/- R1000.Mind you the 1 year and 6 months that I was staying at the unit, the maximum I have paid was R198 for water as electricity is prepaid. Sent a discontinuation form. They claim that the discontinuation form was sent late and therefore I need to pay for the water and electricity I did not use. That's just madness