PATHETIC SERVICE AND THEFT!!!!!!!

Good morning

To whom it may concern

I really need managements intervention its like my PLEA is falling on deaf ears,

I am a resident at East Lynne Egoli villas unit 37 ,Livian Harris

I have been phoning your offices every month and you have the most unfriendly staff ever,last month when I called I spoke to someone in centurion Boythie or Boertjie not to sure I NEVER WANT TO SPEAK TO HIM EVER!!!!!(NO CUSTOMER SERVICE ) At all, I have been complaining about my Electricity for two years now and nobody cares,I am HURT I am ANGRY I am so Disheartened.

I am a single mother and cannot be ripped of all the time HOW ON EARTH SHOULD I keep on paying electricity that I am not even using . For 5 months I don’t have a stove its switched of by the MAIN SWICTH. I don’t even use a MICROWAVE anymore. I use GAS and FLASHLIGHTS hence knowing I am being ********** all the time and I can’t afford it, everything is off at the PLUGS…….. I really don’t know who to speak to, I wish I can speak to the OWNER of IMPACT,just maybe he will listen to me and help me 

When I ask a group of people staying at home whole day guess what they show me PROOF their electricity is never higher than R700.00,I am begging for the last time for someone attention that someone is *****ing from me, either from where I stay or from your offices!!!! GET THIS LOOKED INTO ASAP

I need HELP I need answers I’ve tried and did everything they asked me to do at impact ,still nothing nobody cares as long as they EAT my children’s school money because I am sitting with a electricity bill monthly that is absurd,I cannot afford it, how on earth can I PAY R2500 R2400 R1500 imagine it is only ME!!!!!

I will get the NEWS PAPERS involved I will make sure everybody knows that this is THEFT.

Hope someone can find it in they hearts to look into this matter and give me CSD

Awaiting your call Thank you

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