Moving from EISH Meters to IMPACT Meter Services.

<p>Around October 2016 we received a notification that our electricity and water supplier will change from EISH to IMPACT meter services. Shortly after I received an email stating the new suppliers deposit rates.</p> <p> </p> <p>I enquired as I have an existing prepaid meter installed and none of the deposit options catered for this. Since October 2016 I have been trying to resolve this matter. I have been in contact with Sally Swart ********** admin clerk, without any luck.</p> <p> </p> <p>I have also phoned Impact to try and get hold of Johan ********** manager at IMPACT, and left messages to contact me also without any luck. The next step was to email Johan and Impact self, ********** also without any feedback.</p> <p> </p> <p>Last week I received an SMS stating that I need to pay my account to avoid removal of meter. This is after I have tried to get this matter resolved and also informed IMPACT that I will not pay them for my electricity as I have already paid for it when I purchased my prepaid electricity. In short I get doubled charged for Electricity.</p> <p> </p> <p>This matter has still not been resolved!</p> <p>Regards,</p> <p>Roelof</p>