****mers of note!!!

My water bill went from R180 to R800 in just 30 days and I stay with a child only. They don't even have the audacity to respond to queries and now they decided to block my water. How am I supposed to pay R700 more while I'm waiting for an investigation? The service is terrible and some of the consultants are uninformed and lack empathy and customer care. It pains me to see how bad the reviews are but I guess it only shows that they are simply not bothered.