INTENTIONAL UNREASONABLE BEHAVIOUR BY MANAGER AT IMPACT METER SERVICES

We have an outstanding amount of R1 900 payable to Impact Meter Services for the month of September 2019. I have made arrangements that this amount will be paid in full together with the new invoice for October 2019 on 24 October 2019. I received an email this morning stating that the outstanding amount payment arrangement cannot be met or agreed upon as this is due 15 October 2019 failing which my electricity will be disconnected. This is ******** and arrangements made are in deed acceptable in accordance to the NCR. I did not ask not to pay - but to merely extend the payment date with 10 days. This matter will be reported to the Ombudsman of the relevant company sector class.