Incorrect billing

I am a resident at Terrace view complex in Midrand with account number 130809 and we left our house on the 26 March and till today we are not back as yet and everything in the house if off including the fridge,to our suprise we hv received ridicoulous bill for water n electricity whn everything is off in the house.I tried sending emails to complain but somehow noone is taking us serious.

This morning i received a bill that the total amount owed from 26 March to date is R5445.79 which is totaly ridiculous looking at the fact that there is noone in the house and everything has been switched off.

i even asked that i get switched to prepaid but still that is still not done.

i honestly feel that i am not being taken serious and im taking being ********** and as i am typing this i got an email that my power has been switched off which i think it is their way of trying to make m pay for power i ddnt consume.

i wish Impact meters and their stuff can take people serious and not rip us off.

i wish the folowing to happen: 1. If i could pls have my power switched on until this issue is sorted. 2. Readjust the bill because this is pure day light ******* 3. Change my meter into prepaid

i am not refusing to pay but i can only pay for what i hv used so pls readjust my bill and i will pay and also change my meter into prepaid