Impatient, rude and ******

<p>My payment was a few minutes later than expected due to the long line at the bank, regardless the payment was made and proof of payment sent. Impact meter services was also contacted after this but they still refuse to not disconnect my power. I have gone from begging to pleading, All this within 30 minutes of the deadline. I even spoke to a lady called Jevonne who is the credit controller and told her my situation, she responded by telling me she has the authority to stop the disconnection but she will not do it because I was a few minutes late. I now have to pay a reconnecting fee of R440. They have not cut the electricity yet but they want me to pay 440 so they don't disconnect even though they have the proof of payment </p>