Impact Service Meters are ********!!!

I lodged a billing complaint on 9th Feb 2021? To date Impact Service Meters has blatantly and deliberately ignored my emails. Sandra Calitz refuses to engage telephonically and had the audacity to disconnect my electricity without providing a fair and reasonable explanation as to how a monthly average bill of R600 has skyrocketed to R7575.03

IMS are a bunch of ******* that throw their weight around threatening disconnection to bully vulnerable customers exerting pressure on them into paying amounts that do not make sense. Their service is disgusting to say the least!!!