Impact Bad Service

Waiting for reply on mails send. Got an issue with my Electricity Account. Did lodge a call with them, but no feedback a all. I do not agree to pay to get IMPACT out to test the meter at all. That meter are very old and I think IMPACT must carry the cost on this.

I will discuss this with the Trustees and rather prefer to get legal action involved in this before I make a decision.

Still if you look at the past few months, don’t you see the sudden increase in Electricity, if we work it out with the normal increases, still not close at all. Also I got accounts from my neighbours, and still all of us can see a problem with my mine only. Doesn’t make sense if ’m alone, and the rest are 3/4 people in a Unit, and they pay almost R 1 000 less than me. Surly this must ring a bell correct.

So please can you help on this, any possibility IMPACT can test the meter or even replace at their cost, so we don’t have to go further than this.