High water bills at Lombardy Meander

Igrow and Impact meters have failed to provide answers to tenants who are being billed exorbitant amounts of rands on their water bills each month. Their are more and more tenants who are complaining about these high usage water bills that nobody can explain. Impact Meters service and consultants are not helpful when issues are raised and expecting the tenant to pay these high water usage bills in excess of R2000 to R5000 a month on water. They are also failing to provide information for the owners of these units so that the issue can be taken up with with the correct people who own these units and the rental company Igrow doesnt care about the tenants who have to use their hard earned money to pay these otherwise the water company impact meters will threaten to switch off your water in the unit if you do not pay the bill. A forum needs to be held for these concerns to be raised as the impact of all these issue's is solely on the tenant. I moved into the unit in my first month and received a water billed of R2500 after 2 weeks (14 days) of living in the unit. This issue needs to be addressed and IGrow and Impact meters need to be held responsible for this and the tenants who have paid these high bills needs to be re-imbursed! Please comment if you have been a victim as well in Lombardy meander. Poor Service Delivery. High Bill Living Conditions!