1 reviews | Active since Jul 2017

02 Jun 2020, 10:47

***** and poor customer care.

We have been trying to get a hold of the company for the past 2 months, eventually they send us a bill for R1650. Thats R825 a month. For two adults in a flat, thats rediculous! It isnt even winter yet and we dont own anything that is considdered heavy electricity usage, like an aircon or a heater. They sent us the bill, then the next day, threatened to cut us off if we dont pay. We paid them but asked for an itemized billing because the amount is rediculous, and not even possible. They sent us the same page, one amount, R1650. Surely I cannot be the only person who is getting this very suspicious amount, and being charged an absurd amount? Ive taken our meter reading this morning at 9am, and have told them so. I Want to keep taking the meter readings and see at the end of the month, if they charge us again R800 odd. This has to be *****, there's no way its possible!

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Replies (1)
's update12 Jun 2020, 10:32
Reviewer Update
Sorry, I meant to type in R1850 for the total bill, thats R925 per month.