LM
Len M
1 reviews | Active since Oct 2019
29 Jan 2026, 14:32
Drag.
I’ve been trying to resolve a billing issue with Impact Meters for weeks, and the lack of response has become unacceptable. My case (#844162) was assigned to Sureshnee, but since then, I’ve had no feedback or progress despite multiple follow-ups.
It’s now been over three days since I requested information that the company already has, yet nothing has been done. The delay is on their side, not mine,and this is unfair, especially when customers risk being charged an activation fee just to restore electricity if a payment isn’t made in time.
I’ve been patient, but the silence and lack of accountability are extremely frustrating. I expect urgent feedback and resolution today, and confirmation that this matter will be handled properly.
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Len M's updateReviewer Update
30 Jan 2026, 10:43I’m following up on my previous complaint because Impact Meters has still not responded. This delay clearly shows that there’s something to hide.
I’ve been speaking politely and patiently with one of their representatives, but ever since my case (#844162) was assigned to Sureshnee, I haven’t received a single update. It feels like the company wants me to pay for something that doesn’t make sense, without providing the information I’ve requested several times.
I’ve now decided to take this matter up with my legal team, because I strongly suspect that I may have been paying for incorrect readings for some time. The technician’s visit recently was an eye opener, and I’ve still not received the proper readings or supporting documents I asked for.
This level of silence and lack of transparency is unacceptable. I’ll be escalating this matter further until it’s fully resolved and I get clear, verified billing records.
I’ve been speaking politely and patiently with one of their representatives, but ever since my case (#844162) was assigned to Sureshnee, I haven’t received a single update. It feels like the company wants me to pay for something that doesn’t make sense, without providing the information I’ve requested several times.
I’ve now decided to take this matter up with my legal team, because I strongly suspect that I may have been paying for incorrect readings for some time. The technician’s visit recently was an eye opener, and I’ve still not received the proper readings or supporting documents I asked for.
This level of silence and lack of transparency is unacceptable. I’ll be escalating this matter further until it’s fully resolved and I get clear, verified billing records.
LM
Len M's update30 Jan 2026, 10:43
Reviewer Update
I’m following up on my previous complaint because Impact Meters has still not responded. This delay clearly shows that there’s something to hide.
I’ve been speaking politely and patiently with one of their representatives, but ever since my case (#844162) was assigned to Sureshnee, I haven’t received a single update. It feels like the company wants me to pay for something that doesn’t make sense, without providing the information I’ve requested several times.
I’ve now decided to take this matter up with my legal team, because I strongly suspect that I may have been paying for incorrect readings for some time. The technician’s visit recently was an eye opener, and I’ve still not received the proper readings or supporting documents I asked for.
This level of silence and lack of transparency is unacceptable. I’ll be escalating this matter further until it’s fully resolved and I get clear, verified billing records.
I’ve been speaking politely and patiently with one of their representatives, but ever since my case (#844162) was assigned to Sureshnee, I haven’t received a single update. It feels like the company wants me to pay for something that doesn’t make sense, without providing the information I’ve requested several times.
I’ve now decided to take this matter up with my legal team, because I strongly suspect that I may have been paying for incorrect readings for some time. The technician’s visit recently was an eye opener, and I’ve still not received the proper readings or supporting documents I asked for.
This level of silence and lack of transparency is unacceptable. I’ll be escalating this matter further until it’s fully resolved and I get clear, verified billing records.