Cutting off Electricity after i did pay!!!!

THIS IS SO UNACCEPTABLE!!!!!!<br> <br> MY ELECTRICITY WAS CUT OFF ON MONDAY AFTER I HAVE PAID MY ELECTRICITY ON THE 8TH!!! DUE TO THE FACT THAT THEY COULD NOT ALLOCATE MY PAYMENT. AFTER EXPLAINING TO THE LADY THAT I DID NOT CHANGE BANKS AND I HAVE BEEN PAYING THEM ON THE SAME BENEFICIARY FOR THE PASSED 7 YEARS AND NOTHING HAS CHANGED SHE REPLIES YES BUT THEY HAD PROBLEMS WITH ALL THEIR ABSA CLIENTS..... WHY WOULD YOU THEN NOT SEND OUT AN EMAIL TO ALL YOUR ABSA CLIENTS INFORMING THEM OF YOUR PROBLEM ON ALLOCATING PAYMENT SO THAT THEY CAN SEND YOU THE PROOF OF PAYMENT.<br> <br> I HAD TO PAY 50%% OF THE RE-CONNECTION FEE BECAUSE YOU COULD NOT THINK FURTHER THAN YOUR NOSE.....<br> <br> THIS IS REALLY UNACCEPTABLE....<br> <br>