Worst delivery company

my oder was set for delivery yesterday only for the driver to get get lost, spoke to him gave him the correct address, which he confirmed he will come later as he wanted to finished other deliveries, had to stay at home the whole day cancel all my appointment waiting for him. my order was the returned, today got msg saying my delivery is out again, so canceled my plans again today to wait for it. The address they have put as delivery address is incorrect its not the 1 i have provided. Being calling them no answer, no answer on email no reply on whatsapp as well. This is the worst delivery experience i have ever encountered and they are the most expensive mxm