Urgent Complaint Regarding ********* Delivery Request

Dear IMILE Logistics Customer Support,

I hope you are well. I am reaching out to formally lodge a complaint regarding my recent delivery experience. My package from Shein, which is being handled by IMILE Logistics, has not been delivered due to an unacceptable request from the assigned delivery person.

The delivery agent, Sphah (Contact: ***), contacted me regarding my order and stated that he would not deliver my package unless I provide him with petrol, which I find highly unprofessional and unacceptable. As a paying customer, I expect my package to be delivered without any additional, ********* demands.

I kindly request immediate action on this matter. Please ensure that my package is delivered to the updated address without any further issues or delays. Additionally, I would appreciate a formal response regarding how IMILE Logistics intends to address this kind of misconduct.

Here are my order details: tracking number: *** contact number: ***