Refund Complaint ***

on the 6th November I placed my order with Shein which on the 9th i received the message to pay tax which i paid the same day. Days went pass and there were no update or communication from Shein yet i was told iMile will be doing the logistics, eventually Shein decided to cancel my order on the 29th November and refunded me same day, i cant say the same with iMile i have been calling them until today i still dont have my refund and the agents always refused to let you speak to their supervisor. I spoke to Kiara who refused to help me with anything

trach number *** my number ***