Poor customer service

I bought 2 items on Aliexpress on 27 January and iMile called me regarding to payment of R1017,45 and R902,2 which I don't have they said they'll cancel it and return the package to Aliexpress our agreement is to return the packages to Aliexpress iMile is still Holding the package 📦 for what I don't know coz I want Aliexpress to refund me *** and *** iMile massage says pay within 10 days or the package will return please 🙏 returned them to Aliexpress since January you still holding them