PATHETIC CUSTOMER SERVICE

POOR AND PATHETIC CUSTOMER SERVICE!!! you can never get ahold of them, they never respond to emails! my parcel was delivered however all items were damaged /stained and a few items were missing. Shein processed a refund and requested that i contact Imile for a refund on customs as I'm basically sitting with a parcel that is defected and of no use and they refuse to process a refund.