One Month Later and My iMile Return Is Still Unresolved

I logged a SHEIN return on 5 August 2026 and, despite numerous follow-ups, only received automated responses. The parcel was finally collected on 27 August 2026 after I posted a complaint on HelloPeter.

Now, a week later, the tracking shows "Your order has been picked up successfully" but also states "Delivery Failed." The parcel is no longer in my possession, yet I have no refund, no explanation, and no clear update on what is happening.

This has been an extremely frustrating experience. My money is tied up, I cannot repurchase the items I wanted, and customer service has been unhelpful throughout. Based on this experience, I would not recommend this company.