No door to door deliveries

Tell me why am I not receive my package by my doorstep whereas I paid for delivery fee, they be telling me that I have to come to the police station for their safety, who's problem is that because I gave them my direct address. I'm so mad because it's been 2 days and I have to return the parcel. I'm honestly not happy with this company and wouldn't want to get in contact with them ever again