FAIL TO TAKE ACCOUNTABLALITY

On 13 Oct l uploaded my Shein order **********921 (12 items). Courier Guy came to it pick up on 14 October 2025. After some time l noticed that there was no movement on the system I contacted Courier Guy who inturn informed me to contact Imili my service provider, which l did .

Imili informed me their system pics up order **********2387 (6 items). This was not correct. Imili told me it's not them it's SHein who change numbers on the system and l must take it up with Shein.

According to Imili my order left on 17 Otober 2025.

Afer months As soon as I PICKED up this INDISCREPANCIES and contacted them via telephone via email and whattsup, They treated me like an imbecile as if this was all my fault, when l asked them questions. Their consultants were utterly rude on the phone and their frustration was evident in their emais. It was a MESS . I HAD SORT EVERYTHING OUT MYSELF TOOK MORE THAN 4MONTHS.IMIILI DID NOT HELP ME THEY KEPT ON REFFERING ME BACK TO SHEIN. IMILI COULD NOT PROVIDE ME WITH A CUSTOMER SERVICE RETURN RECEIPT VOUCHER NUMBER FOR SHEIN . Imili's managers did not escalate the matter did not investigate. I had to deal with Sjein after wards whom in turn refered me to lmili I RATE YOU A ZERO