Disgusting Customer Service

The worst logistics company I have ever encountered with the rudest customer service agents working for them. My package is stuck in limbo and no one is able to tell me where it is. When I call customer support, I am given the run around and then have a script read to me. The last agent I spoke to hung up on me after being extremely rude. At this point I wish to cancel my order and have them returned to China because this is absolute bull****!