Delayed delivery

Such a pathetic service. My package was out for delivery on the 6th of February after being stuck at the Cape Town warehouse for 3 days. At 17:36 I received a notification on my SHEIN app that there was incorrect sorting and abnormal address therefore delivery failed. After sending numerous emails and trying to contact the call centre for 2 hours to no success. I had to be the one who tries and find out what ‘incorrect sorting’ is. There has been no communication from them, there has been no communication as to when they will attempt to redeliver seemingly that the problem was at their side with the sorting. Their customer service is pathetic to non existence. I am still waiting for my order!!

Shein should really stop working with this logistic company