Clarification and Concerns Regarding Payment Discrepancy- delivery delayed for over a month!

I am beyond frustrated with iMile's handling of my payment for custom tax issue when ordering shein. After being assured by your team that my payment was successfully processed, I was later informed over a month later that the bank details link provided was incorrect. This level of mismanagement is unacceptable, especially given the amount of time and effort I have spent trying to resolve this matter.

Despite numerous phone calls on my end, I have yet to receive a clear explanation or a resolution. To make matters worse, your team questioned whether I clicked on a WhatsApp link, suggesting awareness of *****ulent risks. If that’s the case, why was no proactive communication sent to warn customers, and why are secure payment methods not in place?

The delays, miscommunication, and lack of accountability have left me deeply disappointed. I demand an urgent resolution to this matter and clear steps on how you will prevent such issues in the future. iMile, do better.