Bad service!!!!!

Dear Imile Customer Support,

I am writing to formally complain about the non-delivery of my order, and the order was supposed to be delivered already. However, as of today, I have not received the package, and there has been no update on the tracking status.

This delay is causing significant inconvenience, and I would appreciate it if you could provide me with an immediate update on the status of my order and when I can expect delivery. If there are any issues with the shipment, I request that you inform me promptly.

I look forward to your swift resolution of this matter.

Sincerely, Samantha