CS
Chanel Ströh

1 reviews | Active since Feb 2020

29 Jul 2025, 14:17

🌟 0 Stars if I Could – A Masterclass in Avoidance by iMile Delivery 🌟

0 Stars if I Could – A Masterclass in Avoidance by iMile Delivery 🌟

Wow. Just wow. If there was an Olympic sport for not processing a simple tax refund, iMile would be bringing home gold medals for South Africa — or wherever their refund department is hiding (Mars, maybe?).

It’s now been 24 days since Shein cancelled my order, and I’ve been trying to get my TAX refund back ever since. I’ve been calling. And calling. And calling. It’s been like having a pen pal who only knows one sentence: "We will refund you soon." Soon? Are we talking dog years here?

Every time I phone, I get the same robotic line, like it’s a script from a really bad soap opera. No actual help, no action, just vague promises and an impressive ability to stall. Honestly, if I wanted this level of commitment to doing absolutely nothing, I’d ask my ex for help.

At this point, I’m convinced the refund is traveling on foot from China, blindfolded, and taking a few scenic detours along the way.

If you enjoy wasting your time, being ignored, and repeating yourself to the void, then by all means – trust iMile with your money. If not, maybe stick to companies that understand what "refund" actually means.

Bravo, iMile. Customer service legends. 👏

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