Wrong delivery address again

Yet another disappointment from Ikhokha. Firstly there was a mix up with my address because the sales consultant made an error. I sent an email to onboarding with the correct address and provided the same to onboarding via telephonic conversation. However, today, 2 weeks since I placed an order BTW, I receive an sms from their courier service and guess what, the ADDRESS is WRONG yet again! Guys whats so hard to punch in my correct address?? I mean I did it now via the RAM tracking service and it accepted it but now I have to WAIT yet again. Probably a month, perhaps a year this time? Meantime my business operations are suffering. Thanks a lot guys for the incompetency. Is it possible to get a refund maybe, not sure if I can endure more empty promises.