SN
Sibusiso N
1 reviews | Active since Sept 2020
04 Sept 2020, 12:24
Worst Service from Ikhokha
I have been having an issue with my discount code and nobody knows why. It's ridiculous. I tell them that when my customers use the discount code it says it's invalid, they tell me they don't know why. Their solution: tell them to call us so that we can put the code in for them. That should not be happening. Why is my code not working...simple!
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iKhokha's replyOfficial
04 Sept 2020, 12:42Hi Sibusiso, Sash here. We do apologize for this and we do appreciate you pointing out this flaw in the system, please note that we have escalated this through to our tech team. Unfortunately our discount referral codes are currently not working with online purchases therefore we do urge you to ask your referrals to call in or provide us with their contact details so we may give them a call to manually load their discount onto our system. Kind regards.
iKhokha's reply04 Sept 2020, 12:42
Official
Hi Sibusiso, Sash here. We do apologize for this and we do appreciate you pointing out this flaw in the system, please note that we have escalated this through to our tech team. Unfortunately our discount referral codes are currently not working with online purchases therefore we do urge you to ask your referrals to call in or provide us with their contact details so we may give them a call to manually load their discount onto our system. Kind regards.